Sunday, November 10, 2013

Rogers Cable – bug in the web site ...

The following bill makes it look like their computer cannot add ...

image

That’s right … 60 bucks (mine is an “all fees included” price, or so I was told) minus my bundle discount should equal $52.80. But apparently it equals $61.59, upon which taxes are applied.

I called and it turns out that the PDF is the official bill, and it shows the rather high price of just under 9 bucks for the call display bundle ... sheesh. This summary page is neither official nor accurate. Hopefully they will fix this soon as it is really misleading and makes their web designers look really foolish.